Shipping

We ship orders to eligible addresses in the United States. Available delivery methods, charges, and estimated delivery windows are shown during checkout before an order is placed.

Processing and tracking

After an order is accepted, customers receive an order confirmation at the email address provided during checkout. A separate shipping confirmation is sent when tracking becomes available. Carrier scans and estimated dates may take time to update.

Address accuracy

Please review the delivery address before placing an order. If an address needs attention, contact info@travismathewco.com promptly. Changes cannot be guaranteed after fulfillment begins.

Delivery questions

If tracking shows an exception or a package has not arrived, contact customer care with the order number and tracking details. We will review the available carrier information and explain the next steps.